Why Braze?
Product
Data
Braze Data Platform
Reporting & Analytics
Orchestration
Journey Orchestration
Experimentation
Channels
Cross-Channel
Email
SMS/RCS
WhatsApp
Mobile App Messaging
Web Messaging
Media Audience Sync
LINE
BrazeAI™
Learn how BrazeAI™ is built into features across our platform.
Learn More
Braze Platform Overview
All your data, channels, and orchestration needs in one platform.
How it Works
A breakdown of our vertically-integrated tech stack.
Solutions
Industries
Retail & eCommerce
Financial Services
Travel & Hospitality
Media & Entertainment
Gaming
On Demand
QSR
Use Cases
Optimize Onboarding
Boost Productivity
Improve Acquisitions
Reduce Churn
Increase Engagement
Braze For
Engineering
2025 Global Customer Engagement Review
In our fifth Global Customer Engagement Review, we’re examining key emerging trends for marketers in 2025.
Partners
Braze Alloys
Explore and connect with our trusted Technology or Solutions partners
Braze Amplifiers
Supercharge the power of Braze with pre-built partner solutions designed to accelerate success.
Solutions Partners
Discover our partnerships with the world's leading agencies, consultancies, and system integrators
Technology Partners
Explore our 140+ technology partnership integrations.
Resources
Grow
Resources Hub
Blog
Videos
Case Studies
Reports & Guides
Webinars & Events
User Documentation
Grow
Bonfire Customer Community
Braze Learning
Customer Champion
Certification
Glossary
Support
Support Overview
Professional Services
Customer Success
Company
About Us
Learn how Braze became the leading customer engagement platform.
ESG
Explore our Environmental, Social, and Corporate Governance data.
Investor Relations
Get the latest news, numbers, and financial results.
News
Find out about the latest happenings at Braze.
Careers
Discover job openings & why people love working at Braze.
Legal
Get information on our legal terms, policies, compliance, and more.
Looking for something else?
Contact Us
EN
JA
KO
PT-BR
Log In
Get Started
Building Long-Term Loyalty: A Research Report on What Consumers Want
August 18, 2025
